FAQ

See our Shipping Policy
Yes, there is a link in the main Menu and footer where you can track your orders easily.
Update: Most packages are arriving faster than standard shipping times now.
If the above period has passed and you have not received anything, please contact us via our contact form. We will find out what is wrong with your order.
Would you like to exchange or return a product?
Always first send an email to support@lizada-fashion.com
- First read the return conditions below.
- Subject: Return [order number] + [name]please include in the email your details and the reason for the return/exchange.
We will help you within 24 hours.

See our Payment information
All transactions are conducted through secure and reliable payment systems.
Oops! That should not happen, did you check your spam folder?
You can always contact us using the contact form. We will help you quickly!
Do you want to cancel your order? Please contact us as soon as possible, within 24 hours at the latest, using the contact form. Please include your name, the order number you received in the confirmation email (e.g. #0000) and the reason why you want to cancel your order.